T&Cs and privacy policy

M8 Studio Limited Terms of Service and Privacy Policy

Effective Date: 01 September

Welcome to M8 Studio Limited. By using our website or engaging our services, you agree to the terms below.

Part A: Terms of Service

1. Who We Are

This website is operated by M8 Studio Limited. Our services include marketing support, website design, and related consulting.

2. Using Our Website

You agree to use this site only for lawful purposes. You must not try to disrupt, damage, or hack our site.

3. Intellectual Property

Content on this site, including text, custom graphics, and design, belongs to M8 Studio Limited unless otherwise stated. Free stock images and other third-party content are used under their respective licences and remain the property of their original creators. Please do not copy or reuse our original content without permission.

4. Our Services

If you engage us for marketing or design work:

  • We will confirm the scope, timelines, and fees in a separate proposal or agreement.

  • Any changes to the agreed scope may affect cost and timing.

  • Unless we state otherwise, you must pay invoices on the agreed terms.

5. Refunds and Cancellations

  • Once work has started, fees are non-refundable unless otherwise agreed in writing.

  • If you cancel a project early, you are responsible for costs already incurred and any work completed up to that point.

6. Limitation of Liability

We do our best to deliver high-quality work, but we cannot guarantee results such as specific sales or rankings. To the maximum extent allowed by law, we are not liable for indirect losses, lost profits, or damages arising from the use of our site or services.

7. Third-Party Services

We may use third-party tools (for example Squarespace, Google, Meta, Mailchimp) as part of our work. Their terms and privacy policies apply separately, and we are not responsible for issues caused by them.

8. Privacy

Your use of this site is also governed by the Privacy Policy in Part B below.

9. Changes to These Terms

We may update these terms occasionally. The latest version will always be posted on this page.

10. Contact Us

If you have any questions about these terms, please contact us:
M8 Studio Limited
Email: husain@m8studio.co.nz
Phone: 0220975265

Part B: Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and what rights you have under the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information when you interact with our website, such as:

  • Contact details you provide through forms (name, email address, phone number).

  • Technical information like IP address, browser type, and pages visited (via cookies and analytics tools such as Google Analytics).

  • Marketing interactions, such as clicks on email campaigns or ads.

2. How We Use Your Information

We use this information to:

  • Provide and improve our services.

  • Respond to enquiries or support requests.

  • Analyse site traffic and user behaviour.

  • Run marketing campaigns and measure their effectiveness.

  • Meet any legal or regulatory requirements.

We only use your personal information for the purposes stated here unless you give us permission to use it for something else.

3. Cookies and Tracking

Our site uses cookies and similar technologies to:

  • Remember your preferences.

  • Understand how you use our site.

  • Deliver relevant advertising.

You can control cookies through your browser settings. Blocking cookies may affect how our site functions.

4. Sharing Your Information

We may share your information with trusted service providers that help us operate our business, such as:

  • Website hosting and analytics providers (for example Squarespace, Google).

  • Marketing and advertising partners (for example Meta, Mailchimp).

We do not sell or trade your personal information. Third-party providers may process your data overseas, but we ensure they meet privacy and security standards.

5. Storing and Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your information is stored securely and retained only as long as needed for the purposes set out in this policy.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections if that information is inaccurate.

  • Ask us to stop using your information for marketing.

To exercise these rights, contact us using the details below.

7. Contact Us

If you have questions about this policy or how we handle your personal information, please contact:
M8 Studio Limited
Email: husain@m8studio.co.nz
Phone: 0220975265